General Terms and Conditions of hamburger-goldmandeln.de

Gerd Brechelt KG

Church counselor 6

22339 Hamburg

hereafter called hamburger-goldmandeln.de.

1. Scope

For all orders via our online shop by consumers and contractors, the following terms and conditions apply exclusively in their version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

With regard to entrepreneurs, these terms and conditions also apply to future business relationships, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary terms and conditions, its validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.

2. Contracting party, conclusion of contract

The purchase contract comes about with hamburger-goldmandeln.de

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. However, the purchase contract can only be submitted and transmitted if you accept these terms and conditions by ticking the box “accept terms and conditions”. Immediately after sending the order, you will receive a confirmation by e-mail.

3rd order

Your order and our confirmation will arrive

Contract of sale. The purpose of this contract is the purchase and payment of the ordered goods, as well as the delivery on our part.

4. Contract conclusion:

The representation of the products in the online shop is not legally

binding offer, but a non-binding online catalog. By clicking on the button “buy” you place a binding order of the goods contained in the shopping cart. The confirmation of the receipt of your order is made together with the acceptance of the order immediately after sending by automated e-mail. With this e-mail confirmation the purchase contract has come about.

5. Prices:

The indicated prices are final prices incl. VAT. Plus shipping costs.

6. Shipping and Returns:

For deliveries within Germany we charge you

proportional shipping costs as follows:

DHL package:

€ 4,95 less than € 30, – value of goods

€ 2,95 from € 30, – value of goods

€ 0,95 from € 50, – value of goods

free house from € 60, – value of goods

Before completing your order you will see the shipping costs of your order.

For deliveries abroad we charge you shipping costs as follows:

DHL International (package max 26 kg):

The following shipping costs will be charged per package

Zone 1 Zone 2 Zone 3

14,50 € 14,50 € 14,50 €

Zone1: Belgium, France, Italy

Zone2: Croatia, Denmark, England, Estonia, Finland, Greece, Ireland, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary

Zone3: Bulgaria, Latvia, Cyprus (except northern part)

Switzerland: packages up to 5 kg – 20 €

7. Transport damage:

We strive to pack all products optimally. Should anything be damaged on the transport, please contact us for a refund. MutterVeldkamp@hamburger-goldmandeln.de

8. Payment:

You have the following payment options:

a prepayment / transfer

After successful order you will receive an e-mail with our account details. The goods will be sent after receipt of payment.

d Paypal

Pay conveniently with Paypal.

e bill

The payment method Invoice is only granted to affiliates. Please contact us to pay by invoice.

We ship the goods immediately. The invoice is to be paid immediately after receipt of the goods.

9. fulfillment:

The customer provides his service by payment. We provide our service by handing over the shipment to DHL or Post. If an item is not available due to bottlenecks at our supplier, we reserve the right not to deliver the item. With direct debit the debit amount is reduced accordingly, with cash on delivery the cash on delivery amount is reduced, with prepayment a refund is made.

10. Cancellation policy

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must contact us

Gerd Brechelt KG

Church counselor 6

22339 Hamburg

Tel: 0049/171 – 4141455

E-Mail: MutterVeldkamp@hamburger-goldmandeln.de

by means of a clear statement (such as a letter sent by post, fax, e-mail or call) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.End of revocation

11. Warranty:

The products distributed by us are manufactured with the utmost care. If there is any reason to complain please contact us: info@goldmandeln.de

For all goods from our shop there are statutory warranty rights.

12. Online Dispute Resolution:

Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:

The European Commission provides an online dispute resolution (OS) platform at http://ec.europa.eu/consumers/odr/. We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.

13. Copyright:

Images and descriptions of the products are manufacturer’s information, so we assume no liability for the accuracy. All contents (image & text) of this website are protected by copyright.

14.Energy law and jurisdiction

(1) The law of the Federal Republic of Germany applies. The provisions of the UN Sales Convention do not apply.

(2) Place of performance and jurisdiction is Hamburg.

(3) Should individual provisions of the contract, including provisions of the General Terms and Conditions, be or become wholly or partially invalid, this shall not affect the validity of the remaining provisions.

Any resulting gap should be filled in as the contracting parties would have done, provided that they knew of the invalidity of the provision in question.